How can I place a ‘Cooling Off’ period on my account?
On HarrahsCasino.com you can request to activate a ‘Cooling Off’ period which allows you to take a break from gambling for real money on HarrahsCasino.com for a period of either 7 days, 14 days, 1 month, 2 months, 3 months or 5 months.
To request a ‘Cooling Off’ period, log into your HarrahsCasino.com account:
- On PC/Mac click on ‘My Account’ > ‘My Account’ > ‘Responsible Gaming’ > ‘Self Exclusion’
- On mobile click on ‘My Account’ > ‘Responsible Gaming’ > ‘Self Exclusion’
During this time your account with this brand only will be suspended and HarrahsCasino.com will take all responsible measures to make sure you do not receive promotional offerings. Your HarrahsCasino.com account will automatically re-open at the end of the selected ‘Cooling Off’ period. Your remaining funds will be available for withdraw during this time period.
Please note your request cannot be reversed during the selected time period.
Know when to stop before you start.® If you think you or someone you care about may have a gambling problem please call 1-800-GAMBLER.
For more information, contact Player Support 24/7 at 1-855-218-6230 or via email at NJSupport@HarrahsCasino.com
How can I place a ‘Self Exclusion’ on my account?
On HarrahsCasino.com you can request to activate a ‘Self Exclusion’ for a period of either 1 year or 5 years.
To request a ‘Self Exclusion,’ log into your HarrahsCasino.com account:
- On PC/Mac click on ‘My Account’ > ‘My Account’ > ‘Responsible Gaming’ > ‘Self Exclusion’
- On mobile click on ‘My Account’ > ‘Responsible Gaming’ > ‘Self Exclusion’
Your account(s) with this brand will be closed immediately and all related accounts will be closed as soon as detected. HarrahsCasino.com will take all responsible measures to make sure you do not receive promotional offerings.
Your request for a ‘Self Exclusion’ will also apply to all land based casino and/or hotel properties, companies, online gambling sites or brands that are currently owned, operated, or managed or will be owned, operated, or managed by Caesars Entertainment or its affiliates after the date of this request.
Please note your request cannot be reversed during the selected time period and you will not be permitted, nor should attempt, to open a new account during this period.
- Please note you may request a permanent Self-Exclusion from the New Jersey Division of Gaming Enforcement. Click here for more information.
To view our responsible gaming policy, click here.
Know when to stop before you start.® If you think you or someone you care about may have a gambling problem please call 1-800-GAMBLER.
For more information, contact Player Support 24/7 at 1-855-218-6230 or via email at NJSupport@HarrahsCasino.com