Here are some common connection issues:
- A connection error has occurred or you have been temporarily disconnected from the server.
If this happens, try reconnecting after a few minutes.
- Your computer is using a Firewall or Proxy server.
If this happens:
- Consult your Network Administrator, NSP (Network Service Provider) support service or use another connection.
- In order to connect to our servers you should open the following firewall ports: 701, 4095, 4096, 7100, 7200, 7500, 8500 and 8520.
Running other internet applications while playing could interfere with the connection. If the problem persists, please notify our Player Support Department, and include a screenshot of the error message or screen you are viewing when trying to connect.